www.delpir.com

Once your website has secured an order, you have to fulfill it. While the fulfillment of digital goods is usually handled online, the delivery of physical goods is handled in a “brick-and-mortar” world.

When choosing a fulfillment company ( http://www.4th-media.net/order_fulfillment/decision_making.php ) for your ecommerce operation, you need to evaluate both fulfillment services and ecommerce services for order processing.

Evaluating Fulfillment Services

Fulfillment services includes receiving, inventorying, warehousing, delivery, record-keeping and customer inquiries. You have options to outsource part of or all of fulfillment services to a third party.

Receiving - This is the process that fulfillment vendors acquire goods from suppliers and the accuracy of services starts at the receiving.

Inventorying - The skills of inventory management directly impact the quality and cost of fulfillment. If inventory is out of stock, you may lose customers. If inventory level is too high, it may increase the cost of inventory.

Warehousing - Physical goods are stored in a warehouse and valuable items are usually stored in secure storage. While fulfillment companies have their warehouses and distribution centers, small businesses can store goods in their garages or basements.

Shipping - For order fulfillment, goods are delivered to customers in various shipping methods - ground, overnight, etc. at fulfillment centers. Customers specify shipping methods when they place their orders and the fulfillment companies may adjust the shipping methods of the delivery.

Return and Order Inquiry - Customer Service Reps at fulfillment companies can handle return and refund for their clients. Most ecommerce sites allow customers to view their orders and status of fulfillment online.

Record Keeping and Reporting - The ability to track all information pertinent to the order fulfillment (from inventory items, customers, orders to shipping) will help businesses to gain insights into the behaviors of their customers. Fulfillment companies and large organizations usually install inventory and fulfillment management software to automate the processes. Small business owners can find shareware for less than $100.

Evaluating Ecommerce Services

E-commerce fulfillment vendors are usually fulfillment vendors that provide ecommerce services related to fulfillment.

Online Catalog - Ecommerce fulfillment vendors can either develop online storefront ( http://www.4th-media.net/online_storefront/ ) for you or integrate your online storefront into their backend fulfillment system.

Online Payment Processing - Online storefronts from ecommerce fulfillment providers should have the ability to process payments online in credit card, electronic check, and purchase order. Using a fulfillment company, you can accept credit card online without a online merchant account.

Copyright @2005, Bruce Zhang

Bruce Zhang had worked a few years in distribution and fulfillment industry. He contributes to Order Fulfillment ( http://www.4th-media.net/order_fulfillment/ ) section of an ecommerce website ( http://www.4th-media.net/ ).

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Ecommerce use to be about spending thousands of dollars on setting up your shop and hundreds of dollars on getting a merchant. My, how things have changed over the years. Now anyone with a few hundred of dollars in their pocket(or less if you have the time to learn it yourself) can have a great working ecommerce system up and running in the matter of days. This also includes the full ability to accept payments from Credit Cards, manage customers, create invoices and more.

The most cost effective ecommerce solution on the market today is Oscommerce.com. Why is it so cost effective, well because it is free. All you need to do is learn it yourself or get someone who works in the web world(a web designer or programmer) to set it up for you. This can run you anywhere’s from $500-$900, give or take a bit depending on the features you want and if you want it integrated into a custom built design. In a all in one solution you can set up products to sell, have a visitor sign up and pay via the osc(oscommerce) payment section, create an invoice for that client as well as deliver the product(if it can be transferred via email) or create a packing slip to be mailed out. These are just some of the features located in oscommerce.

Another great feature about oscommerce is that you can integrate it to fit right into your site design. If you view my site at www.Logo2D.com and click one of the links at the top(such as logo templates) you can see that it fits snugly into the design. You can customize any part of oscommerce including the buttons for the shopping cart. It is a really great program to use.

One of the hassle before with ecommerce was getting something that would process payment. Payment was a big issue as before it was very costly to get a merchant account, which usually cost around $400USD. Also you had to pay a % of every sale you made, which can really add up.

Today there are two great forms of payment that can be added to Oscommerce as your payment modules, they are Paypal.com and 2Checkout.com . These two options are a great way to go. Paypal.com is free to sign up, has over 78 Million accounts, only charges a small % of each sale/payment, can be funded by your credit card or bank account if you want to purchase something online and any sales you get you can take straight down into your bank account. Though the user does have to have a paypal account to pay you, but with 78 Million Accounts, you can see that is no problem.

2Checkout.com doesn’t offer as many features in the way as you being able to purchase products offline, but it is great if someone is purchasing products off of you. It allows you to take payments via credit card and the customer doesn’t even have to have a 2checkout.com account. It only takes a small % off when you take money down into your account. The only down side to 2checkout.com is that there is a one time fee of $49 to purchase a membership and they only send payment out twice a month(the middle of the month and the end of the month). So really not much of a downside at all.

So combine these three options and you can have a fully functional ecommerce website up for only a few hundreds of dollar!

Anthony Jewell has over 6 Years experience in the Web & Graphics World. You can visit my business at http://www.logo2d.com

©Copyright 2005 Logo2D.com - Feel free to use this article freely but please keep in the copyright

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–Online Commerce–

E-Commerce website is all about selling products and services over the Internet. Amateurs may think that it is easy to build your own e-commerce system and our advice to you is to stay away from these amateurs. Building an e-commerce system is a complicated process and it requires web professionals who know the intricacies of building secure systems. Building an e-commerce system comes with the potential for a lot of errors and it is advisable to find security and database experts for the job.

Resource-consuming tasks such as order and supply tracking needs to be automated for e-commerce websites. Automated billing, invoice handling, accounting, and report generation tools make your e-commerce web sites easier to manage and handle sales. These are essential features to look out for in e-commerce websites.

–Building One Yourself–

Sure, you can try to build a basic E-commerce web site. But, an E-commerce web site without the tracking and automated is quite useless when you are trying to determine how your sales are derived and business expansion.

Lester Boey works in an Australian SEO and Web Design company (Australian Search Engine Optimization and Web Designs Company). His life revolves around SEO; providing full-time and freelance seo services to US and Australian businesses. Email: projects@definiteweb.com

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